These Terms & Conditions (“Terms”) govern your access to and use of DineStack (“DineStack”, “we”, “us”, “our”), including our website, software, desktop application, admin panels, QR ordering system, activation and licensing services, update system, subscription services, support tools, and any related features or services.
By accessing, registering for, installing, or using DineStack, you agree to be bound by these Terms. If you do not agree, you must not use the service.
“Restaurant” means the business or entity using DineStack for restaurant operations.
“Software” means the DineStack desktop application and related interfaces.
“Website” means the DineStack public website and subscription pages.
“Admin Panel” means the management interface used by authorized personnel.
“Super Admin Panel” means the internal management system used by DineStack to manage restaurants, licenses, subscriptions, updates, coupons, and internal access.
“Activation Code” means a code used to activate a restaurant license or installation.
“Subscription” means the paid plan or billing arrangement required to use the service.
“Customer” means the restaurant’s end customer who interacts with QR ordering or related features.
You must be legally capable of entering into a binding contract to use DineStack. If you are using DineStack on behalf of a company, restaurant, or other entity, you represent that you have authority to bind that entity to these Terms.
DineStack is a restaurant software platform that may include:
We may add, remove, or modify features at any time.
DineStack is sold and distributed as a controlled software product.
You may need to:
Activation does not transfer ownership of the software or the platform. It grants a limited, non-exclusive, non-transferable, revocable license to use DineStack for your restaurant during the active subscription period, subject to these Terms.
You agree not to:
Certain DineStack features require a paid subscription.
If you choose a subscription plan:
If a payment fails, is reversed, or cannot be collected, we may:
If you cancel autopay, the service may continue until the end of the already-paid billing period. After that, renewal may be required to continue access.
We may offer: free trials, discounted plans, coupons, promotional offers, or limited-time pricing. Trial access is provided at our discretion and may require payment verification or card/UPI authorization.
Coupons may:
You are responsible for:
You are responsible for all activity occurring under your account, restaurant license, or linked devices.
DineStack may provide role-based access such as: Owner, Manager, Staff, Kitchen, Intern, or Super Admin roles.
You must ensure that only authorized users are assigned permissions. We are not responsible for any damage caused by misuse of roles, weak access control, or improper internal administration.
DineStack may provide QR ordering, menu access, and table-based ordering.
You understand that:
DineStack is not responsible for a restaurant’s own legal obligations toward its customers.
Your use of DineStack is also governed by our Privacy Policy.
We may collect and process data required to: operate the service, activate licenses, process billing, sync data, provide updates, troubleshoot errors, and maintain security and audit logs. You agree that we may process such data in accordance with the Privacy Policy and applicable law.
DineStack may automatically or manually provide software updates, patches, bug fixes, or new versions. Updates may be optional, recommended, or mandatory.
We may require updates to continue service if the update is necessary for:
You agree that the software may check for available versions and prompt for updates.
We may maintain logs for activation, login, device linking, payment events, subscription status, update status, QR access, order activity, admin actions, and error diagnostics. These logs help us maintain security, prevent abuse, and resolve support issues.
DineStack may depend on third-party services such as payment processors, cloud hosting, databases, email providers, storage providers, and analytics or error monitoring services. Your use of those services may also be subject to their own terms and privacy policies.
We are not responsible for outages, errors, or changes caused by third-party providers.
You agree not to use DineStack to:
We may suspend or terminate access if we believe you have violated these Terms.
We may suspend or terminate your access if payment is overdue, autopay is disabled and renewal is not completed, licensing is invalid or expired, we detect abuse or security risk, you violate these Terms, or we discontinue the service or a feature.
Upon termination:
DineStack, including its software, branding, layout, code, visual assets, and documentation, is owned by us or our licensors.
These Terms do not give you ownership of the software, source code, trademarks, logos, designs, documentation, or platform infrastructure. You may not copy, resell, sublicense, or redistribute the platform without written permission.
We aim to provide a reliable service, but we do not guarantee uninterrupted operation, error-free performance, perfect compatibility, or continuous uptime. Support may be provided through email, chat, ticketing, or other channels we choose.
To the maximum extent permitted by law:
To the maximum extent permitted by law, DineStack and its owners, directors, employees, affiliates, and partners will not be liable for:
Our total liability for any claim related to the service will be limited to the amount paid by you for the service in the period most directly connected to the claim, unless applicable law requires otherwise.
You agree to indemnify and hold harmless DineStack from claims, damages, liabilities, losses, and expenses arising out of: your misuse of the service, your violation of these Terms, your violation of law, your violation of third-party rights, or your staff’s or users’ actions under your account.
We may update these Terms from time to time. If we make material changes, we may update the “Last Updated” date, show notice on the website or software, or require acceptance before continued use. Continued use after changes means you accept the revised Terms.
These Terms will be governed by the laws of India, unless otherwise stated in your commercial agreement with us. Any disputes shall be subject to the exclusive jurisdiction of the courts located in [City, State], India, unless otherwise required by law.
If you have questions about these Terms, contact us at: